How payday Email Verification Works
When you register on payday, we send a confirmation email to the address you provide. This email contains a unique link that you click to verify ownership of that email address. Once you click the link, your account moves from "unverified" to "verified," and we unlock deposit and withdrawal features.
The verification link is valid for a set period. If you do not click it within that window, the link expires for security reasons. You can request a new confirmation email from your account settings at any time. We send the new email to the same address, and you follow the same process: click the link, and your account is verified.
We use email verification to prevent account takeover and fraud. By confirming that you control the email address on file, we ensure that only you can reset your password, receive withdrawal notifications, and manage your account settings. This is especially important when you are funding your account through DANA, e-wallet, or bank transfers—we need to know that the person requesting the withdrawal is the account owner.
Why We Ask for Email Verification
Email verification serves three core functions on payday. First, it confirms your identity. We need to know that the person signing up is real and that they control the email address they provided. Second, it protects your account. If someone tries to access your account without your permission, they cannot change your email or reset your password without first verifying the new email address. Third, it complies with our legal obligations. Operators in supported jurisdictions must verify user identity before accepting deposits and processing withdrawals.
When you deposit via mobile banking, local payment, online payment, or e-wallet, the payment provider also performs verification on their end. Our email verification is a separate layer that works alongside those checks. Together, they create a secure chain: we verify your email, the payment provider verifies your payment method, and your account is ready to fund.
Verification does not delay your gameplay
You can browse games, read rules, and explore our live-dealer tables while your email verification is pending. Deposits and withdrawals are locked until verification is complete, but account exploration is open immediately.
What Happens If You Do Not Verify
If you do not verify your email, your account remains in a limited state. You can log in and view our game library, but you cannot deposit funds or place real-money bets. This is by design: we do not allow unverified accounts to move money on or off the payday platform.
If you forget to verify and later want to use your account, simply request a new confirmation email from your account settings. The process takes seconds, and you will receive the new email within moments. Click the link, and your account is verified. If you do not receive the email, check your spam or promotions folder—sometimes email filters catch our messages by mistake.
Verification and Payment Methods
Our payment partners—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment—each have their own verification requirements. When you link a payment method to your payday account, that provider may ask for additional information: your phone number, ID number, or a one-time code sent to your phone. This is separate from our email verification but works in parallel.
The combination of payday email verification plus payment-provider verification creates a strong security posture. It means that to withdraw funds from your payday account to your online payment wallet or e-wallet account, we need to confirm both your email and your payment method. This protects you from unauthorized withdrawals and helps us comply with anti-fraud standards in supported jurisdictions.
- Email verification
- Confirms you control the email address on your payday account; required before deposits and withdrawals.
- Payment verification
- Confirms you own the mobile banking, local payment, or bank account you are linking; performed by the payment provider.
- Account verification
- May include ID or phone verification depending on your jurisdiction and deposit amount; part of our compliance process.
Troubleshooting Verification Issues
If you do not receive the confirmation email, first check your spam and promotions folders. Email filters sometimes catch our messages. If the email is not there, log into your payday account and request a new confirmation email. We will send it to the same address within moments.
If you click the verification link and see an error message, the link may have expired. This happens if more than a few hours pass between when we send the email and when you click it. Simply request a new confirmation email, and the new link will be valid for a fresh period.
If you have changed your email address since you registered, you can update it in your account settings. We will send a new confirmation email to your updated address. Verify that new email, and your account remains in good standing.
If you are still having trouble after trying these steps, our support team can help. You can reach us through the contact form in your account settings or by visiting our FAQ section. We respond to verification inquiries during our standard support hours.
Verification During Peak Seasons
During major football events—Liga 1 finals, Piala AFF tournaments, Champions League knockout stages, or Idul Fitri holidays—we see higher account registration volumes. Our verification system is designed to handle this traffic, but confirmation emails may take slightly longer to arrive during these peak periods. If you are registering during a major event and do not receive your confirmation email within a few minutes, wait a few more minutes and check again. We process all verification requests in order.
We recommend verifying your email as soon as you register, rather than waiting until you are ready to deposit. This way, your account is ready to go when you want to fund it and place bets on Liga 1 matches or live-dealer tables.